FAQ
Is an appointment necessary, or can I just walk in?
Yes, appointments are recommended to ensure availability. While walk-ins are welcome, we can only accommodate them if we’re not fully booked and available at that time. To avoid any wait times, it’s best to schedule an appointment in advance by calling, texting, or booking online.
What should I bring for my pet's daycare visit?
For your pet’s daycare visit, please bring any necessary food, medications, and comfort items like their favorite toy or blanket. Ensure your pet has an updated ID tag and is up-to-date on vaccinations.
How do I book a grooming appointment?
You can book a grooming appointment by calling us directly or using our online booking system. Simply choose the services you need and select a convenient time slot.
What are your vaccination requirements for daycare?
We require all pets attending daycare to be up-to-date on core vaccinations, including rabies, distemper, and Bordetella. Proof of vaccination from your veterinarian is necessary for enrollment.
Can I request a specific groomer for my pet?
Yes, you can request a specific groomer when scheduling your appointment. We’ll do our best to accommodate your request based on availability.
How does your drop-off and pick-up service work?
Our drop-off and pick-up service is designed for your convenience. You can schedule a time for our team to pick up your pet from your home and drop them off after their appointment or daycare session. Please contact us to arrange the details.